Monthly Archives: January 2015

Customizing SCSM 2012 R2 Incident Report to show the Classification Category

As much as possible, with Service Manager 2012, you will want to use what is provided out of the box, to avoid class and report customizations that can take a…

Setting up an Extended Description field with user input

A while ago, I have blogged on how to leverage the userinput stored (tipycally) in a Service Request from Orchestrator, to avoid too many class customizations. Very often, customers want…

Azure Operational Insights–Quick Starting guide

Or…what happened when I’ve tried. I had an on setup of SC Advisor, which I had attached to OpsInsight automatically. However, that revealed to a be a bit confusing and…