Tag Archives: Service Manager

SCSM–A tale of two customizations

This is a story with a happy ending. Not all Service Manager Data Warehouse customization stories end the same way. Embark with me in this incredible journey! Once upon a…

Setting up SCSM Windows Integrated Notification

Most of the time, when you want to send e-mail notifications to users about new Incidents, Service Requests, Activity assignments or pending reviews, an anonymous SMTP will suffice. But often…